TILLEY'S TAXIS
For All Your
Private Hire Travel Needs
Travel Needs
School Runs • Airport Transfers • Appointments
about us
Reliable, safe, and Friendly Private Hire Service
Providing comfortable, punctual and professional transport across Devon. As one of the few female drivers in Devon, I pride myself on offering a personal, trustworthy service tailored to your needs.
Fully Insured
DBS/CRB Checked
5-star Customer Service
Popular Journey Prices
Exeter airport
From £45
BRISTOL AIRPORT
From £90
SCHOOL RUNS
From £10
per journey
Plymouth
From £60
Torquay
From £35
Local appointments
From £20 within 10 miles
FAQ'S
Booking & Pricing
How far in advance do i need to book?
We recommend booking airport runs, scheduled appointments and longer journeys as early as possible to guarantee availability.
Local journeys can often be booked on the day, subject to availability.
Do you offer same-day bookings?
Yes, subject to availability but advance booking is always recommended for time-sensitive journeys.
How are your prices calculated?
Prices are based on distance, journey time, and current operating costs (including fuel).
For journeys taking place within the next 14 days, prices are fixed at the time of booking. For bookings further in advance, prices are provided as an estimate and are confirmed within 14 days of the travel date in line with current fuel costs.
Is there a minimum fare?
Yes — a minimum fare applies to all journeys to cover base operating costs.
The exact minimum fare will depend on your location and journey, and will always be confirmed at the time of booking.
How Long is my quote valid for?
All quotes are based on current operating costs, including fuel.
Due to ongoing fuel price fluctuations, prices for bookings scheduled more than 14 days in advance are provided as estimates. Final pricing is confirmed within 14 days of the journey date. Any adjustments will reflect changes in fuel costs and will be communicated clearly in advance.
How can I pay?
We accept payment by cash, bank transfer, or card.
Payment details will be confirmed at the time of booking.
Do I need to pay in advance?
For most local journeys, payment can be made at the time of travel.
For airport transfers or longer-distance bookings, we may require a deposit or full payment in advance to secure your booking. This will always be confirmed with you beforehand.
What is your cancellation policy?
We understand that plans can change.
Cancellations made with sufficient notice will not incur a charge. However, cancellations made at short notice may be subject to a fee to cover lost time and availability.
Any cancellation terms will be confirmed at the time of booking.
What happens if I need to change my booking?
Changes can usually be accommodated with advance notice, subject to availability.
Please contact us as soon as possible if you need to amend your booking, and we’ll do our best to adjust your journey.
Policies & Insurance
What is your cancellation policy?
We understand that plans can change.
Cancellations made with reasonable notice will not incur a charge. However, cancellations made at short notice may be subject to a fee to cover lost time and availability.
Any specific cancellation terms will be confirmed at the time of booking.
What happens if I need to change my booking?
Changes can usually be accommodated with advance notice, subject to availability.
Please contact us as soon as possible if you need to amend your booking, and we’ll do our best to adjust your journey.
Are your drivers licensed and insured?
Yes — all drivers are fully licensed and insured in accordance with local authority regulations.
Your safety and comfort are our priority, and all vehicles and drivers meet the required standards.
what should i do about lost property?
If you believe you’ve left an item in one of our vehicles, please contact us as soon as possible with details of your journey and the item.
We’ll check with the driver and do our best to locate it. If found, we’ll arrange a convenient way for you to collect it or have it returned.
Common Questions
What happens if I’m running late?
If you’re running late, please let us know as soon as possible.
We allow a short grace period where possible, but delays may affect the driver’s schedule. Extended waiting time may result in an additional charge or require the booking to be rescheduled, depending on availability.
Do you charge waiting time?
A short grace period is included in your journey.
If waiting time exceeds this, a small additional charge may apply. We will always aim to keep this fair and reasonable, and details can be confirmed at the time of booking.
Do you offer business or regular bookings?
Yes — we offer both business accounts and regular bookings.
Whether you need ongoing transport, staff travel, or repeat journeys, we can arrange a reliable schedule to suit your needs. Please get in touch to discuss your requirements.
CAN CHILDREN TRAVEL ALONE IN THE TAXI?
Children under 16 must be accompanied by an adult unless agreed in advance.
In certain cases, we may accept unaccompanied minors with prior arrangement and written consent from a parent or guardian. Please contact us to discuss your requirements before booking.
does my child need a child seat in the taxi?
By law, children can travel in a licensed taxi or private hire vehicle without a car seat if one is not available.
However, for safety, we recommend using an appropriate child seat where possible. If you require one, please let us know in advance or provide your own for the journey.
Can I bring pets?
Pets are welcome, but must be agreed in advance.
Please let us know at the time of booking so we can ensure the right vehicle and make suitable arrangements.
We may ask that pets are secured safely (e.g. in a carrier) for the journey.
Airport Transfers
Do you track flight times?
Yes — we monitor flight arrivals for all airport pickups.
If your flight is early or delayed, we adjust the pickup time accordingly so your driver is there when you land.
What happens if my flight is delayed?
We monitor flight arrivals and will adjust your pickup time if your flight is early or delayed.
Your driver will be scheduled to arrive based on the updated landing time, so there’s no need to worry.
Is airport parking included in the price?
Airport parking and drop-off fees are not always included and may be added to your journey at cost.
This will always be clearly confirmed at the time of booking so there are no surprises.
Where will the driver meet me?
For airport pickups, your driver will typically meet you in the arrivals area.
Full meeting details, including exact location and any instructions, will be confirmed with you before your journey.
How much luggage can I bring?
Standard luggage allowances apply based on the size of the vehicle.
Please let us know in advance how many bags you’ll be travelling with, including any large or oversized items, so we can ensure the right vehicle is provided.
NEED A RIDE?
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